Hillard Heintze
  • 10-Feb-2016 to 10-Aug-2021 (CST)
  • Part Time/Project-Based


Position Description

Are you a highly motivated and experienced law enforcement professional committed to working collaboratively with organizations to create sustainable change in policing and build communities of trust? We are looking for Subject Matter Experts (SMEs) to collaborate with a team of professionals committed to assisting law enforcement organizations develop lasting reform. If you have helped build lasting relationships between police agencies and the communities they serve, then keep reading ... this may be the position for you!


A SME must have successful experience working collaboratively with large-scale assessment and monitoring teams providing technical assistance to law enforcement organizations grappling with issues like use of force, officer-involved shootings, bias-based policing, transparency, accountability, officer misconduct, procedural justice, constitutional policing, and community/police relations as identified by key municipal stakeholders in the initial phases of the collaborative reform process. The project team will collaboratively develop unique goals and objectives for each client agency, and the SMEs on a project will be assigned to support those specific agencies goals.

SMEs are expected to have diverse, wide-ranging experience, including conducting assessments and research, providing analysis, and implementing training to address the issues impacting the law enforcement organizations. A primary source of projects for our experts is for a Department of Justice client that is working to reform law enforcement agencies across our country. A SME must have demonstrated the ability to objectively analyze and assess policies, practices, procedures, and tactics; develop findings and recommendations that are consistent with promising practices in the field of policing; work collaboratively with all stakeholders; assist agencies with the implementation of reforms; and conduct monitoring to ensure that recommended reforms are implemented.

At any given time, a SME may be called upon to work at multiple project sites that may be at different developmental phases of the process. As such, a SME must have the ability to provide technical expertise any phase of the assessment process. A SME will need to have experience in conducting assessments and monitoring to include, but not limited to reviewing and analyzing data and policy; interviewing stakeholders; processing information; writing reports; observing training; and communicating professionally with the subject agency, municipal leadership, and members of the community.

SMEs are vital to the success of this program and must have the ability to discover, summarize and write comprehensive assessments and reports of findings and recommendations that will become part of public reports that serve as roadmaps for subject agencies and the broader law enforcement community. 

Requisite skills to accomplish these tasks include:

Data Review, Collection and Analysis

  • Dependent upon the subject matter area, data collection and analysis will take on a variety of methodologies. Some data will need to be developed and collected during site visits while other data will be retrievable in electronic report format or via policies. General data review, collection, and analysis practices will include, but not be limited, to:
  • Reviewing policies, practices, tactics and training
  • Conducting direct observations of department operations
  • Conducting direct observations of police/community interactions
  • Interviewing key police command and staff
  • Interviewing community stakeholders
  • Conducting listening sessions
  • Reviewing and analyzing department data and systems 
  • Researching and identifying promising practices
  • Analyzing data to identify trends and developing recommendations
  • Adhering to established data collection, interview and ride-along protocols

Report Writing

The ability to draft reports, assessments, and recommendations is critical to the SME position, requiring timely submission of written deliverables throughout the project. At a minimum, the following is expected:

  • Drafting comprehensive reports that include analysis of issues identified, findings, recommendations, and appropriate national best or promising practices
  • Providing timely written input to requisite status reports
  • Providing written post visit notes, summaries and action items
  • Reviewing and editing of reports
  • Adhering to internal writing protocols and forms
  • Meeting all deadlines

Training and Monitoring

As a SME, you will provide expertise through cutting-edge training methodologies to help transform organizations and create mechanisms for long-term sustainable reform. A SME should have experience including, but not limited to:

  • Providing training expertise and knowledge in identified subject matter areas 
  • Creating organizational change frameworks, mechanisms, and tools to propel reform
  • Assisting in identification of resources and promising practices
  • Developing mechanisms for implementing and monitoring reform
  • Measuring success through verifiable metrics
  • Providing constructive feedback and communicating professionally

Other Skills

A SME must have the ability to communicate and collaborate within the team, at all levels of a police department, and with diverse communities. A SME should have experience including, but not limited to:

  • Effectively working with various levels of a police department
  • Effectively working with diverse community organizations and individuals
  • Contributing to consensus building 
  • Providing thought leadership for a team of experts 
  • Supporting the team's mission

Travel and Time Commitments

These projects are not short-term initiatives; a SME's involvement in the process will vary, but will require a time commitment to accomplish the requirements of the mission. Periodic travel to agency site will be required.

Every project has distinct phases. Each SME could be assigned to work on the assessment, implementation, or monitoring phase, all of which last at least six months. Specific tasks and travel requirements will be based upon individual assignment.

Based upon the approximate time to complete the assessment process, the following could be expected:

  • Travel for up to seven site visits per agency site should be expected, with each visit requiring up to four days
  • Variable working hours on site to accomplish work plan goals
  • Ability to allocate time for post-site visit reporting requirements
  • Ability to allocate time for completing interim and final reports
  • Participation in bi-weekly conference calls up to an hour in length during the project
  • Other availability as required

Required Qualifications

Senior law enforcement/criminal justice practitioners (sworn or civilian, retired or current) recognized for their knowledge, understanding and expertise on related policing issues.
Must have experience with assessing, monitoring, and providing technical assistance for reform of law enforcement agencies.

Preferred Qualifications

  • Bachelor's degree minimum; graduate degree preferred
  • Significant experience working on internal issues or projects involving or related to: Monitoring, Assessments, Organizational

Reform, Police Accountability, Training, and Technical Assistance

  • Proficiency in Microsoft Office suite – Word, PowerPoint and Excel
  • Highly organized and detail-oriented
  • Ability to effectively multi-task in an intensive, multiple-deliverable work environment
  • Strong personal and professional values


SME's are paid hourly at a rate commensurate with both their experience and USDOJ parameters.  
All expenses for travel are reimbursed.

Background Check

All positions require an applicant who has accepted an offer to undergo a background check.
Additionally, SMEs must be vetted and approved by the U.S. DOJ before being assigned to an active site.

Description of Company

Hillard Heintze is one of the leading investigation and security risk management firms in the United States. We help organizations and senior leaders protect their people, performance, interests and reputations. We do this by delivering investigative, security and law enforcement advisory services worldwide that provide insight, deliver assurance and instill confidence. Headquartered in Chicago, Hillard Heintze also has operations in Washington D.C., Detroit, Newark, and San Jose, as well as operating capabilities across North and South America, Europe, the Middle East, Africa, Russia and Asia. For more information, visit www.hillardheintze.com.

To Apply

  • Please complete the online application. In addition, SME candidates must submit the following for full consideration:
  • Resume
  • References
  • Writing sample (completed in the last five years)
  • Conflict of interest and non-disclosure forms

If selected, applicants are required to complete conflict of interest and non-disclosure forms.

Hillard Heintze
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